Terms and Conditions
These terms and conditions outline the rules and regulations for the use of KOICOMS’s Website, located at https://www.koicoms.com/.
By accessing this website we assume you accept these terms and conditions. Do not continue to use KOICOMS Merchant Services if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Scotland. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Terms & Conditions V1.1– these terms will apply immediately to customers who sign on or after 1 June 2021 and to all other customers from 1 July 2021.
You can find the full terms and conditions for KOICOMS customers here. You should read these documents carefully.
Hyperlinking to our Content
The following organisations may link to our Website without prior written approval:
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organisations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organisations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organisation does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of KOICOMS; and (d) the link is in the context of general resource information.
These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organisations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to KOICOMS. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organisations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of KOICOMS’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Removal of links from our website
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Amazon Price Challenge
You agree to be bound by these terms and conditions and confirm that all information provided is accurate, up-to-date and complete.
This “Amazon Challenge” is available until 31st December 2022.
KOICOMS reserves the right to modify or terminate the “Amazon Challenge” and the terms and conditions of this offer at any time without prior notice.
In order to qualify for the “Amazon Challenge” our services must be provided (and be able to be provided) on a like for like basis.
The £1,000 will only be paid to a participating business if we cannot offer card processing rate savings per annum after having received and reviewed copies of the merchant statements from the prior three months.
The “Amazon Challenge” savings include a total cost generated by card processing fees.
In order to qualify for the ‘Amazon Challenge’ you must take over 80% of your total transactions on consumer cards.
Should we successfully reduce your costs but you are subsequently declined for a facility you will not qualify for this offer.
Businesses do not qualify for the “Amazon Challenge” if their pricing is below current interchange costs as published by the card schemes.
KOICOMS reserves the right to verify the eligibility of all claims and may, in its sole discretion, refuse to pay the “Amazon Challenge” fee if the customer fails to satisfy eligibility requirements or gives false or misleading information.
Payments will be sent to customers via cheque or BACS as soon as is practical.
KOICOMS does not accept any liability for lost or delayed payments, howsoever caused.
KOICOMS reserves the right to withhold and/or refuse payment where we suspect that any false or fraudulent claim is being made.
The decision of KOICOMS is final and no dispute will be entered into.
The “Amazon Challenge” is not available to existing KOICOMS customers.
The “Amazon Challenge” is currently unavailable for businesses using purchased point of sale terminal equipment.
By entering into the “Amazon Challenge” you agree to be included in KOICOMS promotional material.
On entering the ‘Amazon Challenge’ you will not qualify for entry again for a 12 month period.
If the £1,000 “Amazon Challenge” fee is paid out to you, you will not qualify for the “Price Challenge” again.
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Unless otherwise stated, KOICOMS and/or its licensors own the intellectual property rights for all material on KOICOMS Business Solutions. All intellectual property rights are reserved. You may access this from KOICOMS Business Solutions for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from KOICOMS Business Solutions
Sell, rent or sub-license material from KOICOMS Business Solutions
Reproduce, duplicate or copy material from KOICOMS Business Solutions
Redistribute content from KOICOMS Business Solutions
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. KOICOMS does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of KOICOMS, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, KOICOMS shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
KOICOMS reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant KOICOMS a non-exclusive license to use, reproduce, edit and authorise others to use, reproduce and edit any of your Comments in any and all forms, formats or media.