Welcome to KOICOMS
At KOICOMS, we provide full-time business solutions for all types of businesses; from fine dining establishments to specialised retail stores and web based businesses. When you partner with KOICOMS, you’re more than just a number in our system. Unlike larger corporations that deal with thousands of faceless customers, we develop personal relationships with each of our clients, giving them the individualized attention and custom-tailored solutions they deserve. Our success is measured by your success, which is why we are focused on the following standards; which has allowed KOICOMS to experience solid and steady growth with an extremely high customer retention rate.
Premium Quality of Service
At KOICOMS we take pride in the knowledge our team has in the industry. Our knowledge base has not happened by mistake. We pride ourselves in investing in continual training and staying up to date on the latest industry developments. Our goal is to provide each customer with the KOICOMS “Incredible” experience.
At KOICOMS we are committed to providing superior customer support. We realise there will be rare occasions when things may not be going as expected. You will see when working with KOICOMS that our team will approach each situation with enthusiasm while we correct the problem as expeditiously as possible. We go the extra mile to do something extraordinary and set ourselves apart from the competition. Speaking of extra miles, if your Scotland business is anywhere in or near Glasgow, Our team will meet with you in person at your place of business to discuss your business account needs.
With the investment we have made in training and educating our team members, along with their industry experience, we expect to provide you with the accurate answers you deserve. If you have a question that we do not know the answer to, rest assured, we will research the question and provide you with the correct and timely response. KOICOMS has earned one of the best reputations in the UK Business industry and we continually earn some of the highest customer satisfaction and retention rates year after year. Our customers stay with us, and we take that as a sign we are doing things right. We strive to provide our customers with an excellent experience so they enjoy utilising our service; we do not want to force customers to use our service.
You will find that when working with KOICOMS we set the industry standard for professionalism. Our customers are treated with the utmost respect, patience, and honesty as we place your best interest at heart. After all, it is a lot easier to keep a customer, then to try to find a new one.